1. What is Videoerochat.com?

Videoerochat.com is erotic video chat service. Here you can find girls broadcasting live videos just from their homes. You may take any girl you like to a private session. During the private session, all other free users will be disconnected, so you will be alone with the Model. In private session the girl will be much more relaxed and ready for a show - do not hesitate to ask her for what you wish.

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2. What are the site Rules?

By registering on the site, you agree to the following Rules:

2.1. You confirm that you are at least 18 years old.

2.2 You confirm that all the information you obtain while using the site will be used for your private purposes only.

2.3. You agree that:

• You are not allowed to share contacts with Models (phone numbers, e-mails, ICQ, skype, etc.). This is not dating service.
• Offensive and rude behavior towards Models and other chat participants, as well as using offensive language is prohibited.
• Posting any advertising messages in chat is not permitted, including posting web links.
• Political and religious discussions, as well as engaging in confessional, ethnic and other conflicts is not permitted.
• Registering user names Admin, Administrator, Support, Videoerochat and alike, including the same names in Russian, is not permitted.

2.4. Administration reserves the right to:

• Edit, change and delete any information on the site without a preliminary notification.
• Delete your account without a preliminary notification in case of the site rules violation.

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3. How can I register?

You can become registered user at http://videoerochat.com/exec/join

• Your user name and password may contain 5-15 characters, A-Z, 0-9.
• When registering, please enter your real and existing e-mail address, it will be used to restore the password.- Your user name and password may contain 5-15 characters, A-Z, 0-9.

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4. What should Model do for me in private session?

The model should devote her attention to you. The fact that you are paying for the private session doesn't mean you are allowed to give orders to models or behave rudely. Please remember that models are free individuals with their own wishes, moods and preferences. Most of the girls will be willing to undress completely for you or play with themselves.

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5. Is there anything that Models are not allowed to do?

Female models are not allowed to perform together with male models. Models are not allowed to share contact details with customers (give their phone number, e-mail, etc.).

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6. What is peep show?

If a model is in private session or has simply closed her video broadcast for free customers, you can watch her action anyway. To do so, please use the "peep show" button.

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7. What is the price of videochat?

There are 3 types of chat with the models:

Free videochat. To enter free videochat, please click the corresponding model's picture on "Models online" page. Models may switch off the free videochat mode at their own discretion; still the majority of models have this free mode available.

• "Peep show" - you are watching the models who broadcast in chargeable mode, or you are watching a private videochat session of another viewer. Each model can individually set the price for her "peep show" in the limits 1-5 credits per minute. You are billed per second, and the minimum is 15 seconds.
• Private videochat - you alone with the model in chat, watching her video, and you can also ask the model to perform a show for you. Each model can individually set the price of private video chat within the limits of 5-7,5 Credits per minute. You are billed per second, and the minimum is 15 seconds.

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8. What is the cost of 1 Coin?

We have a system of virtual "credits" on this site. The cost of 1 credit depends on the payment method. The most advantageous way to buy credits is via online payment system Webmoney. The amount in Russian ruble may vary with the fluctuation of USD/Ruble rate.

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1. How can I add funds to my account?

At the present moment the following payment methods are available:

• Via online payment system Webmoney;
  
  
• Via credit card VISA/MasterCard via LiqPay system;
  
  
• With the collection of payments system you can replenish your account by the following ways: bank card, unicard, LiqPay, MoneyMail, RBK Money, W1, Internet.Money, LibertyRecerve, Perfect Money or bank payment.
  
  
• Via Yandex Money by direct payment to our account, the details please see at payments.
  
  

Via Webmoney System

1. You can add funds to your account at http://videoerochat.com/exec/addfunds.
2. In "Payment via Webmoney" choose payment option by WMR or WMZ Purse and the amount of replenishment. After that you will go to secured page for payment.
3. After the payment all bought credits are entered to your account automatically.

Via credit card VISA, MasterCard

1. You can add funds to your account at http://videoerochat.com/exec/addfunds.
2. Always make payments only via our payment page http://videoerochat.com/exec/addfunds, otherwise your account may be blocked.
3. Do not use "Back" button in your web browser; this action is incorrect and may result in your account suspension.
4. If you have any problems with your credit card payment, please e-mail to our support service: support@videoerochat.com

Via "Collection of Payments" System

1. You can ad funds to your account at http://videoerochat.com/exec/addfunds.
2. Always make payments only via our payment page http://videoerochat.com/exec/addfunds, otherwise your account may be blocked.
3. If the method of payment is not online payment, e.g. bank payment, the money will enter your account only after they enter our bank account.
4. Do not use "Back" button in your web browser; this action is incorrect and may result in your account suspension.
5. If you faced any problems with your payment or have any questions, please email to our support service:support@videoerochat.com

Via "Yandex. Money" system

1. You can ad funds to your account at http://videoerochat.com/exec/addfunds.
2. When making payment through Yandex.Money in the reference it is necessary to indicate your login.
3. The money will be transferred to your account within 30 minutes after the payment.
4. If you faced any problems with your payment or have any questions, please email to our support service:support@videoerochat.com

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2. I've made the payment, but the account was not replenished. What shall I do?

If you faced any problems with your payment or have any questions, please email to our support service:support@videoerochat.com

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3. Where can I check my stats of adding funds and payments to Models?

You can check the statistics of your payments and adding funds at the "My sessions"section: http://videoerochat.com/exec/account.

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4. How can I add funds via credit card VISA, MasterCard?

• You can add funds to your account at http://videoerochat.com/exec/addfunds
• Always make payments only via our payment page http://videoerochat.com/exec/addfunds, otherwise your account may be blocked.
• Do not use "Back" button in your web browser; this action is incorrect and may result in your account suspension.

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5. I've got a problem when adding funds via my credit card

If you faced any problems with your payment by credit card, please email to our support service:support@videoerochat.com

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6. I disagree with my credit card charges

If you disagree with your credit card charges, amount of payment or have any other issues regarding your bill, before contacting your bank please contact our Support Team at support@videoerochat.com and we will make all efforts to solve the problem.

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1. I forgot my password

If you forgot your password, please use the password restore form: http://videoerochat.com/exec/forgotpassword. Your password will be sent to the e-mail address you've specified when registering.

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2. How can I change my password?

To change your password, please go to "My Account" section http://videoerochat.com/exec/profile Do not use very simple passwords which can easily be guessed. Your password should not correspond to your user name. For higher security use case sensitive passwords, as well as use numbers in your password.

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3. How can I change my user name?

All user names are unique and therefore it is not possible to change user name. If you would like to have new user name, you will need to register new account.

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4. I see message "Access is limited by the Model". What does it mean?

You see such a message, if the Model has set restrictions to access her chat or profile for users from a certain country or region. Models have the right to restrict their profile or chat access due to privacy reasons.

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1. What do I need to watch videos?

We recommend using browsers Internet Explorer 7, Mozilla Firefox 3.0 and Opera 9.0 or later versions of these browsers, to ensure correct work of the web site. If you have earlier browser versions installed, you can download updates using the following links:

1. For Microsoft Internet Explorer: http://www.microsoft.com/rus/windows/downloads/ie/getitnow.mspx
2. For Mozilla Firefox: http://www.mozilla-europe.org/ru/products/firefox/
3. For Opera: http://www.opera.com/download/

You also need to install the latest version of Flash player. To update the player please use this link http://www.adobe.com/go/BPCLE and follow the instructions.

To comfortably chat and enjoy all videochat options, the recommended Internet connection speed is 512 kb\s or higher. Do not use internet connection via GPRS (EDGE).

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2. I cannot see video and/or chat

If you have any problems with viewing video or chat, please try to clear your browser cache, delete temporary Internet files and make sure that your Cookies are enabled.

To clear your browser cache please do the following:

1. For Microsoft Internet Explorer: Tools --> Internet Options --> Temporary Internet Files --> Delete files
2. For Mozilla Firefox: Tools --> Options --> Advanced --> Clear now
3. For Opera: Tools --> Delete private data --> Delete

If the proposed methods do not work, please email to our service support: support@videoerochat.com stating your user name and providing as much details as possible, and we will do our best to help.

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